Privacy Policy
Last updated: Aug 9, 2026
This Privacy Policy explains how Shine Lighting LLC (“Shine Lighting,” “we,” “us,” or “our”) collects, uses, and protects information when you use the Shine Lighting mobile application (the “App”), our lighting controllers and related hardware, and our website (together, the “Services”). By using the Services, you agree to the practices described here.
1. Who we are and how to reach us
Shine Lighting LLC is the party responsible for your information under this policy. If you have questions or want to exercise a privacy right, contact us at:
Email: info@theshinelighting.com
Mailing address: PO Box 1196 Castle Rock, Co 80104
2. Information we collect
We collect information depending on how you use the Services:
Account information. If you create an account, we collect the details you provide, such as your name, email address, and a password (stored only in encrypted form).
Lighting configuration. Settings you create in the App, such as controller names, zones, colors, scenes, and schedules, so the App can operate your lights.
Device and connection information. Technical details needed to pair and communicate with your lighting controllers, such as controller identifiers, model, firmware version, and connection status.
Usage and diagnostic data. Information about how the App performs and is used, such as app version, device type and operating system, crash reports, and basic interaction events. This helps us fix problems and improve the App.
Support communications. Information you provide when you contact us for help.
We do not collect payment card details in the App.
3. Device permissions we request
The App asks your permission before accessing certain features on your device. You can change these in your device settings at any time, though some features may not work without them.
Bluetooth. Used to discover, pair with, and control your Shine Lighting controllers. We do not use Bluetooth to track your location.
Local network access. Used to find and communicate with your controllers on your home Wi-Fi network.
Notifications. Used, if you allow them, to send alerts about your devices or the App.
4. How we use your information
To operate the App and let you set up and control your lighting.
To create and secure your account.
To provide customer support and respond to your requests.
To diagnose problems, maintain reliability, and improve the Services.
To protect against fraud, abuse, and security threats.
To comply with legal obligations.
5. How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only in these limited situations:
Service providers. We use trusted vendors to run the Services, including Google Firebase (authentication, database, analytics, and crash reporting). These providers process information on our behalf and are bound to protect it.
Legal and safety. When required by law, or to protect the rights, safety, and property of Shine Lighting, our users, or the public.
Business transfers. If Shine Lighting is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction. We will require the recipient to honor this policy or notify you of any material change.
6. Data retention
We keep your information for as long as your account is active or as needed to provide the Services. When you delete your account, we delete or de-identify your personal information within 90 days, except where we must retain it to meet legal, security, or fraud-prevention obligations.
7. How we protect your information
We use reasonable technical and organizational safeguards designed to protect your information, including encryption of data in transit and secure handling of account credentials. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data and to promptly address issues if they arise.
8. Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain uses. Colorado residents have these rights under the Colorado Privacy Act, including the right to appeal a decision we make about a request. To exercise any right, contact us at [ADD PRIVACY EMAIL]. We will not discriminate against you for using your rights, and we will verify your identity before acting on a request.
9. Deleting your account and data
You can request deletion of your account and associated personal information at any time:
In the App: Settings → Account → Delete Account, or
By emailing info@theshinelighting.com with the subject “Delete my account.”
10. Children’s privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.
11. Where your information is processed
We and our service providers are located in the United States, and your information is processed there. If you use the Services from outside the United States, you understand your information will be transferred to and processed in the United States.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, if the changes are material, provide a more prominent notice. Your continued use of the Services after an update means you accept the revised policy.
13. Contact us
Questions about this policy or your information? Email Info@theshinelighting.com or write to us at PO Box 1196 Castle Rock, Co 80104.